Ostin

Support

Email — we usually reply within a couple of days.

Getting started

How do I set up my dose plan?

Enter the doses and timing your prescriber gave you. Ostin follows them from there.

  1. On first launch, choose your medication, or Custom.
  2. Enter each dose step and how long it lasts, in weeks or in shots.
  3. Change it any time in Shots › Edit Plan.

Prescribed in syringe units (like “inject 10 units”)? In Edit Plan › Vial, enter the concentration from the label and turn on Measure doses in syringe units.

I'm already partway through treatment.

Tell Ostin where you are and it fills in your history.

  1. During setup, turn on I've already started.
  2. Enter the date and dose of your last shot, and how many shots you've had at that dose.

You can edit or delete those shots later in Shots › History.

Reminders and syncing

Why didn't I get a shot reminder?

Usually a notification setting. Check these two places:

  1. iPhone Settings › Notifications › Ostin: allow notifications.
  2. In Ostin, Settings › Reminders: shot-day reminders on.

Reminders are set up on each device, so open Ostin once on a new phone.

How does syncing between my devices work?

Through your private iCloud account, automatically.

  1. Make sure Settings › Data › Sync with iCloud is on.
  2. Sign in to the same Apple Account on each device.

Everyone in a household uses their own Apple Account, so each person's data stays separate.

Apple Health and your data

Protein from MyFitnessPal or MacroFactor isn't showing.

Ostin reads protein that other apps save to Apple Health.

  1. In the other app, turn on writing nutrition to Apple Health.
  2. In the Health app, Profile › Apps › Ostin: allow Dietary Protein.
How do I back up or move my data?

Export one backup file and keep it somewhere safe.

  1. Settings › Data › Export Backup, then save it to Files or iCloud Drive.
  2. To bring it back: Settings › Data › Restore from Backup.
How do I delete my data?

One step removes everything Ostin stores, on all your devices.

  1. Settings › Data › Erase All Data, and confirm three times.

Data in Apple Health is managed separately, in the Health app.

Ostin Plus

How do I restore Ostin Plus on a new phone?

Your purchase is tied to your Apple Account.

  1. Settings › Ostin Plus › Restore Purchases.

Family members get Plus through Family Sharing.

About Ostin

Does Ostin tell me what dose to take?

No. Ostin records and follows the plan your prescriber gives you.

Check with your doctor before changing your treatment.